Money can't connect to online banking
If Money is unable to connect to your bank with the sign-in information that you entered, you may be using the wrong password.

Many financial institutions use two types of passwords. One password is for customers to access their information through the financial institution's Web site, and the other password is for customers who use finance programs, such as Money.

To obtain the correct sign-in information so you can connect to your bank through Money, contact your bank directly.