Record customer returns
When you record a customer return, Money credits the customer, reduces your business sales tax account, and adjusts the total sales on your profit and loss statement. You can then apply the credit to a future invoice or issue a refund.
  1. Click Business.
  2. Double-click an invoice.
  3. For each returned item, double-click the item, and then adjust the Qty/Hours field to reflect the number of units the customer still has.

    For example, if a customer returned all units, enter 0 in Qty/Hours. If a customer bought ten units, kept six, and returned four, enter 6 in Qty/Hours.

  4. When you are finished editing each item, click Enter.