Record customer returns
When you record
a customer return, Money credits the customer, reduces your
business sales tax account, and adjusts the total sales on your
profit and loss statement. You can then apply the credit to a
future invoice or issue a refund.
- Click Business.
- Double-click an invoice.
- For each returned item, double-click the item, and then adjust
the Qty/Hours field to reflect the number of units
the customer still has.
For example, if a customer returned all units, enter
0 in Qty/Hours. If a customer
bought ten units, kept six, and returned four, enter
6 in Qty/Hours.
- When you are finished editing each item, click
Enter.
Notes
- If the customer has already paid the invoice, Money stores the
value of the return as a customer credit. You can apply the credit
to a future invoice or issue a refund.
- To see the total of all customer credits, click
Business, and then click Customer
List. Customer credits are shown in the
Credits column.
