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Customer Experience Improvement Program

The following option specifies whether to send anonymous Player usage information to Microsoft. The anonymous information obtained from you and other program participants is used to improve the Player and related services.

Option Description
I want to help make Microsoft software and services even better by sending Player usage data to Microsoft The Customer Experience Improvement Program helps to improve the quality, reliability, and performance of Microsoft software and services. If you join the program by selecting this check box in Windows Media Player, you can help us improve the Player and related services by sending anonymous Player usage information to Microsoft. We will collect anonymous information about your hardware configuration and how you use the software and services to identify trends and usage patterns.

The information that you send us is completely anonymous. We will not collect your name, address, or any other personally identifiable information. There are no surveys to complete, no salesperson will call, and you can continue working without interruption.

Read more about the Customer Experience Improvement Program.

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