New message - Confirmation
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You can request that your recipient's mail server notify you when your message arrives in the user's mailbox on the server. This is a 'Receipt request'.
To request receipt or reading confirmations for all messages created from a particular account, you may configure the options here, in the Templates->New message page of the Account Properties dialogue.
You can also request that your recipient notify you when he/she has read your message. This is a 'Reading Confirmation'. When your recipient opens the message and has read it, a dialog displays, asking them to create a confirmation message, depending on their Reading Confirmation Options. The Reading Confirmation Options may or may not work as described, depending on how your recipient's e-mail software is configured and whether or not it is capable of responding to such a request.