This may be because some account activity hasn't yet cleared your bank or brokerage. For example, you may have written a check that hasn't yet cleared.

On the other hand, information may be out of date because Money was unable to receive updates from your bank. This can be caused by changes to your bank's Web site or trouble with its connection to Money. These problems are usually resolved automatically within a few days. If more than a few days go by and you still aren't receiving online updates, contact your bank or brokerage.

If you want your accounts to be updated more often, you can change the schedule for updating your accounts. To learn more, see the related topics below.

To help protect your security, Money will not update your accounts if Money has been running for 12 hours or more. If this happens, close and reopen Money to update your accounts.

Problems with your network connection can also prevent online updates from occuring. If your computer loses its connection to the Internet, Money will not be able to update your account information until the connection is restored.

If your bank has incorrect information on its Web site, that information will also appear in Money. Check your bank's Web site to see if the incorrect information is listed there. If it is, contact your bank for help. If your bank's information is correct, but Money's online information is wrong, you can manually adjust the incorrect information in Money. However, to do so, the account must use the Advanced Account Register.