Confirmation Receipt Template

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When someone sends you an e-mail and requests a Reading Confirmation, The Bat! can send it automatically for you.

You just set up a template with the contents you want that confirmation to have. You can set Reading Confirmation at the Account level or the Folder level.

Both work the same, one on a folder basis - i.e. for specific customers - the other account-wide. You instruct The Bat! in the Folder Properties, which to use (see below).

 

Set up your Account-Level Reading Confirmation:

 
1. Click the Account name
2. Select Account->Properties (or right-click and select Properties)
3. Select Reading Confirmation.
4. Edit the text in the top window using both text and Macros.
5. Below the window, select an Action:
· Put in Outbox: The Bat! puts a Reading Confirmation in the Account's outbox and sends it at the next send/receive session.
· Send immediately: The Bat! sends the Reading Confirmation immediately.
· Edit: Pops up a dialog where you can edit the confirmation every time a sender requests one.
· Ignore: Ignores any Reading Confirmation and does not send anything back in response to the request.
6. Enable Prompt before the Action to have The Bat! ask you prior to sending any Reading Confirmation. You then have the opportunity to select which of the 4 options above should be used in real-time.
7. Click OK.

 

 

Set up a Folder-Level Reading Confirmation:

 

1. Select a Folder
2. Select Folder->Properties (or right-click the folder and select Properties)
3. Select the Confirmation tab
4. Enable the first check box if you want the Folder Reading Confirmation to override the Account Reading Confirmation. (If you don't enable this check box, the entire dialog is grayed out.)
5. Enable Prompt before the Action to have The Bat! ask you prior to sending any Reading Confirmation. You then have the opportunity to select which of the 4 options below should be used in real-time.
6. Select an Action:
· Put in Outbox: The Bat! puts a Reading Confirmation in the Account's outbox and sends it at the next send/receive session.
· Send immediately: The Bat! sends the Reading Confirmation immediately.
· Edit: Pops up a dialog where you can edit the confirmation every time a sender requests one.
· Ignore: Ignores any Reading Confirmation and does not send anything back in response to the request.
7. Edit the text in the Template window using both text and Macros.
8. Click OK.