Occasionally, you may encounter a program error while using Windows Media Player. When this occurs, a message is displayed that indicates briefly what the problem is and what you can do, if anything, to solve the problem.
In some cases, more detailed information may be available to help you troubleshoot the problem. Windows Media Player has two mechanisms for providing you with supplemental information about a message.
This section covers:
Both of these resources contain the same type of information. The difference is primarily where the information is stored (on your computer or on the Internet) and how you access it.