If you encounter a message and no additional information is
available on your computer to help you troubleshoot the problem, a
Web Help button is displayed in the message. To see if any
new information is available on the Web site, click the Web
Help button.
Notes
Not all error messages have Web Help
topics.
You must be connected to the Internet to view
Web Help.
If more detailed information is available on
your computer to help you troubleshoot the problem, a More
Information button is displayed on the message instead of a
Web Help button. To read the Windows Media Player Error
Center Help topic, click the More Information button. A
Web Help link appears at the bottom of all Error Center
topics.